Return & Refund Policy

Return and Refund Policy

Welcome to Minnie Joy, where we’re passionate about creating delightful clothing, shoes, and accessories for kids! We want you to be thrilled with your purchase, but if you need to return an item, here’s everything you need to know about our return and refund policy:

1. Return Period: You can return items within 7 days from the date of delivery. Please ensure that all items are in their original condition, including tags and packaging, and have not been used or worn.

2. How to Initiate a Return: To start a return, please reach out to our customer service team whatsapp number 03095111153. We’ll provide you with a return authorization and detailed instructions for sending the item back.

3. Refund Process: Once we receive your returned item and confirm it meets our return criteria, we will process your refund. The credit will be issued to your original payment method within 3 business days.

4. Shipping Costs: Shipping Charges Rs 200 for delivery at your Address will be detucted from the total amount in case of Refund.

5. Exchanges: If you need to exchange an item for a different size or color, please return the original item for a refund and place a new order for the replacement.

7. Contact Us: For any questions or assistance with returns or refunds, please contact us 03095111153. Our team is here to help ensure your experience with Minnie Joy is as joyful as possible!

Thank you for shopping with Minnie Joy. We look forward to bringing more smiles to your little ones!